Spring 2026 Conference Recap
San Diego brought the TRMA community together
Bahia Resort Hotel • San Diego, California • March 3–5, 2026
Bahia Resort Hotel • San Diego, California • March 3–5, 2026
The TRMA Spring 2026 Conference brought the community together in beautiful San Diego for three days of education, collaboration, and connection. From committee meetings and roundtable discussions to an unforgettable first-ever "After Dark" beach event, members and business affiliates made the most of every moment at the stunning waterfront Bahia Resort Hotel.
The Spring Conference kicked off on Tuesday, March 3rd with committee meetings, board collaboration sessions, and member meetings — all set against the breathtaking backdrop of Mission Bay. The Bahia Resort Hotel's elegant ballroom, with its grand arched windows and panoramic waterfront views, set the perfect tone for three days of meaningful engagement.
John McNamara and John Cravens, Sr. hosting a regulatory chat.
Wednesday's full-day program featured engaging education sessions covering economic trends, credit risk, fraud innovation, and regulatory updates.
Thursday morning wrapped up with facilitated best practices roundtables on credit, fraud, and collections — giving members a collaborative space to tackle real challenges and share what's working. By the time the conference adjourned, attendees were heading home with fresh ideas, new contacts, and renewed momentum.
BAAB Committee meeting (left) and members enjoying a private dinner (right).
Speaker Jeremiah Gardner delivered a high-energy, thought-provoking session that challenged attendees to think differently about curiosity, focus, and how they approach problem-solving in their organizations.
Keynote speaker Jeremiah Gardner presenting "The Goldline Effect" to the full conference audience.
Wednesday's education lineup delivered practical, timely insights across the credit, fraud, and collections landscape. An Equifax-sponsored session explored current economic conditions and what the data signals for 2026 — covering consumer spending patterns, credit risk trends, and the potential impact of evolving policy.
Equifax economic outlook session (left) and panel discussion at the Bahia Resort (right).
Tuesday evening brought something truly special — the very first TRMA "After Dark" event, hosted by our generous Business Affiliate members right on the beach at the Bahia Resort. As the sun set over Mission Bay in a stunning blaze of orange and gold, members and affiliates gathered on the sand for an evening of connection, celebration, and fun.
The TRMA community gathered on the beach as the sun set over Mission Bay.
Leis were handed out at the entrance, fire pits crackled on the sand, and the atmosphere was warm, relaxed, and full of laughter. Members were also invited to give back — filling care packages for Rachel's Women's Shelter as part of the evening's charitable component. It was the perfect way to build the genuine connections that make TRMA such a special community.
The beach entrance setup (left), fire pits on the sand (center), and members assembling care packages for Rachel's Women's Shelter (right).
Members enjoying the sunset and connecting on the beach.
Thank you to our "After Dark" sponsors
The first-ever TRMA "After Dark" event brought the whole community together under the San Diego sky — here's a look at more of the memorable moments from the evening.
"Great experience at TRMA in San Diego this week. Thank you for hosting such a strong event and bringing together so many passionate and knowledgeable professionals across the risk management community. I'm grateful to be part of the future of this organization and to contribute to the collective impact we can have in shaping risk governance for years to come."
The risk landscape is evolving at an unprecedented pace, with fraud prevention, credit risk, and emerging technologies at the core of our daily work.
The conversations at TRMA highlighted the importance of proactive collaboration, rigorous ethics, and a shared commitment to elevating risk practices across industries.
By uniting practitioners, researchers, and policy-makers, we can accelerate the development of standards, frameworks, and tools that improve resilience for organizations and the communities they serve.
Your TRMA Committees are where members can really plug in, shape initiatives, and help move the association forward. Joining a committee is a great way to grow professionally, build stronger relationships with peers, and contribute to the community that supports you. If you've been thinking about getting more involved, now is the time!
Oversees strategy, content, and delivery of all internal and external communications — including the website, newsletters, and direct support of TRMA committees.
Responsible for developing and disseminating benchmarking data and industry information for TRMA participating members.
Composed of ten Business Affiliate members who help the TRMA Board develop policies and resources for the organization.
Brings together professionals with a strong interest in fraud, credit, and collections risk management to share best practices.
Assists prospective presenters at TRMA meetings and expands member networks through coordination of meeting presentations.
Serves as the focal point for legislative and regulatory issues, disseminating the latest information via the Regulatory Proceedings Matrix.
Builds and strengthens TRMA by recruiting new Voting Members and Vendor Affiliates through prospecting and outreach.
Ready to get involved? We'd love to have you at the table.
Email [email protected]| Name | Role | Organization |
|---|---|---|
| Maureen Whelan | President | Senior Manager of Credit & Risk, UScellular |
| Brian Newcomb | Vice President | Director – Credit Policy & Strategy, AT&T |
| John Craven, Sr. | Treasurer | Enterprise Director: Receivables Management, Cox Communications |
| Shrimanth R. Adla | Director | Senior Director: Credit Risk Strategy & Analytics, Comcast Cable |
| Bryan A. Angus | Director | Vendor Manager, Field Collections / Agency Recovery, Cox Communications |
| Gordon C. Beck, III | Director | Executive Vice President, Valor Intelligent Processing |
| Leslie Lagan | Director | Sr Director, Fraud, T-Mobile |
| Carla McGaha | Director | Senior Director Credit & Collections, DirecTV |
| Sarah Peleshok | Director | Agency Performance & Relations, Rogers Communications |
| Ryan Spillman | Director | Credit, Collections, & Fraud Strategy Manager, T-Mobile |
| Daniel Thebus | Director | Head of Finance, Credit, and Collections, Dish Network | EchoStar |